Still Selling ‘Defective’ Pixel Cellphones, Google Prepares Rp. 7.2 Million Compensation

JAKARTA – The owner of the first pixel mobile phone can receive compensation of $ 500 or about 7.2 million Rp. The company agreed to settle the class action lawsuit filed for the sale of the failed mobile phone.

According to Digitaltrends, Wednesday (15/05/2013), Pixel and Pixel XL were released in 2016 and some users began to complain about microphone issues or problems. Google acknowledged the error in March 2017 and began to exchange damaged cell phones.

Although this issue is already known, Google continues to sell the device. Disgruntled pixel owners gathered last year to file a class action lawsuit against the company.

The claim includes a Pixel mobile phone manufactured before 4 January 2017, which divides the owner into different categories. It is expected that the most affected users receive the highest payment.

A Settlement Approved at a June 5 Hearing Assuming an owner or Pixel Pixel XL reportedly can restore their damaged handsets with microphone problems as much as $ 500 received from Google.

On the other hand, anyone who owns their damaged Google device must receive up to $ 350. It is also expected that payments will be made to those who replace their pixels with insurance.

After the court has approved the proposed settlement, the data subject must complete a form on the website of the law firm managing the case.

The broken pixel phone has what Google calls “the gap in the audio codec”. The lawsuit alleged that production errors caused “serious microphone problems” for Pixel and Pixel XL owners.

Google said at the time that the problem was affecting less than 1% of pixel phones.

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